Privacy Policy

Last Updated: August 2026

Ryan's Carpet Cleaning ("we," "us," or "our") operates the website ryanscarpetcleaningwa.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or schedule our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact information — name, phone number, and email address provided when booking an appointment or contacting us.
  • Service information — address, appointment details, and service preferences you provide.
  • Usage data — basic analytics such as pages visited and browser type, collected automatically when you browse our website. This data does not personally identify you.

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm your carpet cleaning appointments.
  • Contact you about your appointment or respond to your inquiries.
  • Send appointment reminders or follow-up communications related to your service.
  • Improve the performance and content of our website.

We do not sell, trade, or rent your personal information to third parties.

Scheduling Service (Acuity Scheduling)

Our online booking system is powered by Acuity Scheduling, a third-party service. When you book an appointment, you will interact with Acuity's platform, which has its own privacy policy. We encourage you to review Acuity's Privacy Policy for more details on how they handle your data.

Cookies

Our website may use cookies or similar tracking technologies for basic analytics purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our site may not function properly without cookies.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Appointment records may be kept for reasonable business purposes.

Your Rights

You may request to access, correct, or delete the personal information we hold about you by contacting us at 509-906-3464. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.

Links to Other Websites

Our website may contain links to third-party sites. We have no control over the content or privacy practices of those sites and are not responsible for their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: